8digit Creative LLC
Terms
Version 2026-11-10.data-protection-1 · November 10, 2026
Product news and promotional emails
By accepting these Terms, you agree to receive product news and promotional emails from 8digit Planner, operated by 8digit Creative LLC. You can turn these emails off in Notifications or unsubscribe from any promotional email. Essential access and service emails are separate.
Using Planner
Planner supports planning, collaboration and publishing. A workspace can connect its social accounts so Planner publishes approved posts automatically, or publish manually from the Publish kit. Workspace Owners manage subscriptions and access. Creating or joining a workspace does not itself begin a paid subscription.
Automatic publishing
A workspace can connect its social accounts in its Social accounts settings so Planner publishes its posts automatically. The workspace Owner connects them and can let Workspace Admins or Brand Managers connect them for their brands; an account's owner can also connect it through a connection link the workspace shares, without a Planner account. A workspace may connect only accounts it has the right to publish to, and it remains responsible for what it publishes and for following each social network's terms. Planner publishes a post at its scheduled date and time, or when someone selects Publish now, only if its current version is approved or the workspace Owner chose to publish it without approval. A network can reject or delay a post; Planner then shows it as Not published with the reason, so you can retry or publish it manually. Planner does not edit or delete published posts. Disconnect or Remove account in Social accounts stops publishing to that account. Each account a post is published to counts as one automatic post. Free includes 20 automatic posts per monthly cycle on up to 3 connected social accounts, which can be reconnected but not changed for another until 30 days after each was chosen, and the free trial includes 100; paid plans include automatic publishing for each brand, subject to fair use. When a workspace or brand reaches its allowance, its posts are not published automatically until the next cycle and stay ready to publish manually from the Publish kit.
YouTube
Planner uses YouTube API Services. By publishing to YouTube from Planner, you agree to be bound by YouTube's Terms of Service: https://www.youtube.com/t/terms.
By publishing to LinkedIn from Planner, you also agree to LinkedIn's User Agreement: https://www.linkedin.com/legal/user-agreement. LinkedIn may refuse or remove a post under its own rules. Planner is not affiliated with or endorsed by LinkedIn.
Trial and plans
The free trial lasts seven days from when the workspace and its first brand are created and does not require a card. It includes the features of Agency with a limited capacity of 1 brand, 2 internal seats, 5 GB of storage and 20 minutes of new video. Choosing a plan during the trial saves a card at checkout with explicit consent to automatic renewal; the checkout states the date of the first charge, at the end of the trial, and the selected plan. Trials started with a card before this change keep their terms. When the trial ends without a plan, the workspace continues on Free, which has no price and includes 1 brand, 1 internal seat, 5 GB of storage and 15 minutes of new video per monthly cycle. Guest reviewers are part of Pro, Business and Agency; image edits and the DaVinci Resolve panel are not part of Free. Monthly base prices are Personal USD 29, Pro USD 59, Business USD 119 and Agency USD 249. Annual billing costs ten monthly payments: Personal USD 290, Pro USD 590, Business USD 1,190 and Agency USD 2,490 per year. An additional brand costs USD 25 per month or USD 250 per year, and an additional internal seat costs USD 10 per month or USD 100 per year. Trial eligibility is limited per account identity. Technical allowances are shown in the applicable plan catalog.
Additional capacity
Additional brands and seats are available on Business and Agency. An additional brand includes one internal seat, 25 GB of storage and 50 minutes of new video per monthly cycle. Annual plans keep monthly video allowances. A separate additional seat does not add media capacity. Storage includes retained originals and versions and does not reset monthly; video allowance covers new accepted video duration, not minutes watched. Reusing an existing asset does not purchase additional capacity or duplicate its consumption. Each plan includes AI captions and image edits every monthly cycle: Free 20 and none, Personal 60 and 40, Pro 200 and 120, Business 500 and 300, Agency 1,250 and 750; the free trial includes 20 and 10. An additional brand adds 125 AI captions and 75 image edits. Unused allowances do not carry over, and image edits that are not used are deleted after seven days. X accounts are an add-on available on every paid plan, at $10 per account per month or $120 per account per year, and are not included in Free, the free trial or complimentary access. Each X account includes, subject to fair use, up to 100 automatic posts per monthly cycle, up to 20 of them with a link; when an account reaches either limit, or a workspace has more X accounts connected than its add-on covers, those posts are not published automatically and stay ready to retry or publish manually. Removing X accounts takes effect at the next billing cycle. We do not automatically bill for unpurchased overages.
Changes and cancellation
Capacity increases require confirmation of the quoted prorated charge and take effect after payment is confirmed. Reductions take effect at the next billing cycle. Owners choose the brands and members that remain active when required. Plan changes do not erase previously consumed resources or content. Canceling renewal preserves service through its stated end time. When a paid plan ends, because its renewal was canceled or a renewal remains unpaid after its grace period, the workspace continues on Free with its content instead of ending service.
Ending a plan and deleting content
An unpaid renewal has a 48-hour grace period. When a trial or paid plan ends, the workspace continues on Free with its content; ending a plan does not delete anything. Content is deleted when you delete it, when a file has been in Trash for seven days, or when the workspace Owner asks franco@8digitcreative.com to close the workspace or account. After we verify the request, the workspace's content and files are permanently deleted, and encrypted database backups that still contain them expire within seven days. Export what you need first: choosing a plan later cannot recover deleted content.
Refunds and billing errors
Monthly and annual fees pay for the full billing period. Canceling automatic renewal does not issue a refund or credit for unused time; the plan stays active until the end of the period already paid. We do not offer change-of-mind refunds. If you believe you purchased the wrong plan or were billed incorrectly, contact franco@8digitcreative.com for an individual review. A request does not guarantee a refund, credit or immediate plan change. This policy does not limit rights required by applicable law.
Your content
You retain your rights in content you upload. You must have permission to upload it and grant access to collaborators. You authorize 8digit Creative LLC and its service providers to store, process, reproduce and deliver that content as necessary to operate Planner, including video processing and authorized exports. This permission does not grant ownership of your content or permission to publish it as our marketing material.
Storage optimization
Storage optimization is on by default, and the workspace Owner can turn it off in Usage. Three days after a version of a post or of a Library file is approved, the files of its earlier versions move to Trash, unless another post uses them or they are shared with a Guest reviewer. Withdrawing the approval before then moves nothing. Files in Trash can be restored with their comments for seven days and are then permanently deleted. When it is turned back on, it applies only to versions approved afterwards.
Acceptable use
Do not use Planner to distribute unlawful content, infringe others' rights, bypass workspace permissions, compromise systems or interfere with the service. We may restrict access necessary to address abuse or a security incident. Contact support to discuss a restriction or report a suspected rights violation, identifying the affected workspace or material without sending account secrets.
Availability and backups
Keep copies of important original files outside Planner. Database backups do not provide recovery of original media you delete. Export links are temporary and access depends on your permissions and service state. Availability can be affected by maintenance, network conditions and external providers; no guaranteed response time, uninterrupted availability or service-level agreement is offered.
Currency and taxes
Prices and charges are presented in USD. Review the amount and renewal terms before confirming a purchase. The absence of a tax line on a checkout is not a statement that a customer or transaction is tax-exempt. Report a billing discrepancy to franco@8digitcreative.com so it can be reviewed with the relevant records.
Changes to these Terms
We may change these Terms at any time without prior notice. The version and date at the top of this page show the Terms in force, and continuing to use Planner after a change means you accept the updated Terms. A material change, such as using your content or data for a new purpose you have not agreed to, is the exception: we ask you to accept that change separately before it applies to you.